Terms of Service

Last updated: August 2, 2025

Welcome to FreightPilot AI. These Terms of Service ("Terms") govern your use of our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Use of Our Services

You may use our Services only in compliance with these Terms and all applicable laws. You must be at least 18 years old to use our Services. Our Services provide AI-powered tools for logistics and customs operations. You are responsible for the data you input and for verifying the accuracy of the output provided by our AI agents.

2. User Accounts

To access certain features, you may need to create an account. You are responsible for safeguarding your account information and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. Intellectual Property

The Services and their original content, features, and functionality are and will remain the exclusive property of FreightPilot AI and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

4. User Content

You retain all your rights to any content you submit, post or display on or through the Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any and all media or distribution methods. This license is for the sole purpose of operating, developing, providing, and improving the Services.

5. Prohibited Activities

You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Services in any medium; (ii) using any automated system, including "robots," "spiders," "offline readers," etc., to access the Services; (iii) attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Services.

6. Disclaimers and Limitation of Liability

The Services are provided "as is" and "as available." FreightPilot AI does not warrant that the results obtained from the use of the Service will be accurate or reliable. In no event shall FreightPilot AI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of the Service.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

8. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice before any new terms take effect.

9. Contact Us

If you have any questions about these Terms, please contact us at chi@freightpilot.ai.