Privacy Policy

Last updated: August 2, 2025

This Privacy Policy describes how FreightPilot AI ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our website and services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, or communicate with us. This may include your name, email address, phone number, and company information. We also collect information automatically when you use our Services, such as your IP address, device type, and browsing activity. Documents you upload for processing are also collected to provide the service.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services.
  • Process your transactions and send you related information.
  • Communicate with you about products, services, offers, and events.
  • Monitor and analyze trends, usage, and activities in connection with our Services.
  • Detect and prevent fraudulent transactions and other illegal activities.

3. How We Share Your Information

We do not sell your personal data. We may share your information with third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., payment processors, cloud hosting providers). We may also share information if required by law or to protect the rights, property, and safety of FreightPilot AI or others.

4. Data Security

We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Your sensitive trade information is encrypted end-to-end and never leaves our secure infrastructure.

5. Your Data Protection Rights

Depending on your location, you may have certain rights under data protection laws, including the right to access, correct, or delete your personal information. To exercise these rights, please contact us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at chi@freightpilot.ai.